It is important to us that you are happy with your purchase! If you have any questions about fit or sizing, please feel free to contact us at firstname.lastname@example.org. We try our best to respond to sizing inquiries within 24 hours.
If you are not completely satisfied, you can return the item to us for an exchange, store credit, or refund. All items must be returned unworn and unwashed with their hang tags on. If an item is sent back and is damaged in any way, we reserve the right not to refund the return. Returns will be accepted within 14 days of your item's delivery.
Please note that custom made orders are final sale. Any sale items marked "final" in the product description are final sale. Items bought with discount of 50% or more are final sale too.
If you would like to start a return please email us at email@example.com and we will send you a prepaid shipping label. If you choose not to use our return label or are shipping internationally, we recommend you insure the item and/or use a tracking number. We are not responsible for missing packages.
The return will be processed within 10 business days to the original form of payment. The item will be refunded in full minus return shipping cost. If the return is a result of our error or damaged merchandise we will refund the return shipping cost.
Once the order is placed it cannot be cancelled.